Articles
You will need to submit a canceltion request before your account is 30 days old and request a...
Billing DisputesIf you have a issue with your billing, please contact us and we will work it out with you.If you...
Can I change my billing cycle?Yes, please submit a support ticket requesting the change and on your next billing date you will...
Can I upgrade or downgrade my account?Yes, please submit a support ticket requesting what account type you would like to be moved...
How do I cancel my account?Please log into the client area here: Client AreaClick On the View to the right of the...
How do I set up a Credit CardTo enter your Credit Card info for billing, you first need to log into the billing portal (image...
Late PaymentsYour Hosting Fees are late if not paid within 5 days of your invoice due date. A 10% late fee...
When am I billed?You are billed when you first sign up and then every billing cycle on the same day as you signed...
